Supporter Care & Telemarketing Officer

Leonard Cheshire Disability, Head Office, Vauxhall, London SW8 1RL
£24,163 per annum
17 Oct 2016
31 Oct 2016
Ref: LCD5875
Full Time
Contract Type

Supporter Care & Telemarketing Officer 

Based at Head Office, Vauxhall, London SW8

£24,163 per annum (Including Roseland Boundary)

Full Time, 35 hours per week

Ref: LCD5875

One in six people in the UK will have a disability in their lifetime and we want to make sure they have the opportunity to live their lives to their full potential.

Leonard Cheshire Disability (LCD) is the UK’s largest voluntary sector provider of services for disabled people.  Our services include high-quality care and community support together with innovative projects supporting disabled people into education, employment and entrepreneurship. Worldwide, our global alliance of Cheshire partners supports disabled people into education and employment, and works in more than 50 countries.

In this role you will implement excellent supporter care to increase and develop our database of individual supporters.  You will monitor and review all communications with supporters, developing engaging relationships.

You will conduct LCD’s outbound telemarketing activities and manage the inbound supporter care helpline.

This is an exciting opportunity if you have prior experience of delivering telemarketing or have provided telephone based customer service in a target driven environment, and have experience of accurately recording information onto a database.  You will be able to work flexible hours, including evenings and weekends, as the requirements of the campaigns dictate.

We seek candidates with a genuine commitment to the values and ethos of LCD and who are excited by this opportunity to make a difference to the lives of disabled people.

LCD welcomes applications from all sections of the community.

To apply please download the job description and email you’re CV (max 3 pages) and Covering letter (max 2 pages) quoting the above reference and addressing the points on the person specification via the apply button. 

Closing date: Monday 31 October 2016 at 10am