Supporter Services Assistant

London, W1
£12,625 pa
21 Feb 2012
05 Mar 2012
Part Time
Contract Type

Supporter Services Assistant
£12,625 per annum
17.5 hours per week
(Monday to Friday, 3.5 hours per day)

Blind Veterans UK believes that no one who has served our country should have to battle blindness alone. We offer blind veterans access to the highest quality of services to help them discover life beyond sight loss.

We have a permanent opportunity for a part time Supporter Services Assistant based at our headquarters in Marylebone, London.

Your role will be to act as the first point of contact for our new and existing supporters and to encourage their continued support through providing a high quality donor care service. You will ensure that their enquiries are dealt with efficiently and professionally and in line with our brand personality.

You will also play a vital role in supporting the Data Team in an administrative capacity. You will provide your team colleagues with support though ensuring the quality of data on our database by updating supporter details and running quality checks, by assisting in processing donations and by handling the team’s incoming correspondence.

We see you as bringing to Blind Veterans a track record of success in a supporter or customer support role, ideally having previously used the Raiser’s Edge or other CRM databases. We need you to be a skilled communicator who is able to engage others in a friendly and confident manner and who has the ability deal with a potentially negative situation in order to produce a positive outcome.

Closing date: Monday 5 March 2012

Interview date: Tuesday 13 March 2012

This role will be subject to Criminal Records Bureau disclosure.

If you are interested in learning more about this role and for details on how to apply, please visit our website.