Fundraising Support Administration Assistant

For over 50 years our research has saved lives. We’ve broken new ground, revolutionised treatments and transformed care. But heart and circulatory disease still kills one in four people in the UK. That’s why we need you.

Role summary

It's an exciting time in our Operations Centre in Sheldon, West Midlands. We provide administrative support to the British Heart Foundation's (BHF) award-winning Fundraising division whilst also ensuring a high-quality customer service experience to our supporters.

You'll join us in our life saving journey with a can-do attitude and positive approach by supporting our Fundraising Volunteer Managers, Event Teams and Volunteers by dealing with general enquiries. Other responsibilities include processing income, providing information and documents to supporters & staff and ensuring requested materials are delivered on time.

Skills & experience

The successful candidate will be able to demonstrate experience of working within a customer care, fundraising, or event administration / support environment. You will have the ability to work under pressure, be IT literate with a good knowledge of CRM systems or other database packages and possess exceptional communication, customer service and organisational skills.

How to apply

To apply for this role please use the apply button to be redirected to our career site.

Our process involves submitting your CV and supporting statement, which should outline your interest and explain how you meet the role's criteria.

Interviews are due to be held on 18 & 19 April at our offices in Sheldon, Birmingham.
 
British Heart Foundation recognises and respects the value and diversity of all.