Digital Business and Support Analyst

For over 50 years our research has saved lives. We’ve broken new ground, revolutionised treatments and transformed care. But heart and circulatory disease still kills one in four people in the UK. That’s why we need you.
 
We have ambitious plans to develop and transform our digital platforms which require the delivery of significant business change programmes and projects. 

Role summary

We have an exciting opportunity for a Digital Business and Support Analyst to join our team and play an instrumental role in driving improvements to our digital user experience, system integration and internal system processes. You will evaluate requirements for new digital functionality from around the organisation and create detailed specifications/user stories & acceptance criteria. 

With previous exposure to the fast paced digital world, you’ll work with external agencies to ensure requirements are effectively met, including working with the end users and undertaking testing.

Skills & experience

• You’ll have solid business analysis experience and have worked with internal stakeholders previously to develop an understanding of business needs and objectives. 
• You'll have excellent communication skills, able to articulate complex solutions to a non-technical audience alongside a methodical and analytical approach. 
• With exposure to designing technical architecture, you will have the ability to juggle a range of tasks, ensuring that you see through projects you are working on.

Application process

To apply for this role please click through to our website for further details. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the roles criteria.

British Heart Foundation recognises and respects the value and diversity of all.