Operations Manager 

Founded in 1844 and incorporated by Parliament in 1950 our client supports registered medical professionals with their homeopathic practice. They are the only homeopathic organisation to be recognised by professional bodies such as the General Medical Council (GMC) and they have nine course providers, including four overseas. 

Position: Operations Manager 
Location: London (Home based with a visit to the office at least one day per week) 
Job type: Part Time, Permanent 
Hours: 25 hours per week 
Salary: £30,000 to £35,000 per annum pro-rata 
Benefits: Holidays Leave entitlement is at the rate of 25 days per annum pro rata in addition to the statutory holidays. 

About the role: 

The Operations Manager will oversee the service and business operations across the organisation. The post is based in London, although the office works on a part virtual, part office-based arrangement. The post holder will be expected to attend the London office on a regular basis, at least one day per week. 

Responsibilities: 

- Liaising with and acting on instructions from President, Council and Working Groups 
- Implementing instructions and reporting progress and outcomes to President and Council 
- Drafting of meeting and policy papers, as requested by the President or Council 
- Production of documents, reports and correspondence as requested by the President for signature and consideration 
- Developing and enhancing financial support through trusts, grants and sponsorships 
- Attending regular meetings of the Council (approximately three in total per year, plus one strategy day per year), and producing high-quality minutes to agreed timescales, ensuring a strict level of confidentiality 
- Act as an officio member of the Faculty’s other committees, including Academic Board, Members Committee, Concerns & Complains Committee and Appraisal & Revalidation Committee 
- Ensuring records are maintained, issues arising from meetings are actioned; ensuring all relevant parties are informed and reminded of deadlines
- Attending other meetings on behalf of the President as required 
- Providing timely and effective internal and external communications where required 

About you: 

- Experience of providing operations and administrative support to a Senior Executive 
- Experience managing projects and initiatives 
- Ability to manage day-to-day operational and administrative functions 
- Experience of working with committees, servicing policies and detailing actions 
- Strong capabilities in identifying, developing and implementing best-practice in the workplace 
- The ability to build relationships with key stakeholders 
- Advanced knowledge of MS Office, particularly, Word, Excel, and Outlook 
- Solid and demonstrable understanding of financial management and budgetary control 
- Ability to develop and monitor an annual budget to ensure quick identification of possible variances 

Desirable: 

- A bachelor’s degree or equivalent relevant professional experience 
- Experience of working within the homeopathic sector 
- Familiarity with the principles and practice of Homeopathy and Complementary Medicine 
- Experience of working within a professional membership organisation 
- Knowledge of medical education and post-graduate education 
- Awareness of key Social Media channels, including Facebook, Twitter, LinkedIn, Instagram and YouTube 

You may have experience of the following: Operations Manager, Operations Coordinator, Operations Assistant, Business Manager, Project Manager, Office Manager, Office Administrator, PA, Personal Assistant, EA, Executive Assistant, Secretary, Project Management, Programme Manager, Programme Management, etc.