Supporter Care Coordinator
5 days left
- Contract Type
Are you a committed to providing the highest standards of customer care? Are you driven and motivated to do all you can to support a hard working fundraising team? If so, this exciting role could be just what you are looking for.
Our client, a thriving, dynamic and fast paced charity based in the City of London, is looking for a Supporter Care Coordinator to support the Individual Giving team on a permanent basis. Reporting to the Head of Individual Giving, this pivotal role is to ensure a seamless and high level customer experience to the donor making sure they are responded to in a timely and appropriate manner. As the first point of contact for the team, you will be responsible for resolving queries, maintaining accurate data and recording all feedback, and ensuring the database is functioning at optimum levels.
To be considered for this role candidates must be able to demonstrate experience of supporting a fundraising team and have first call customer service skills. With very high levels of attention to detail the successful candidate will be professional, reliable and have strong people and team working ability. In addition to this we are looking for a candidate with very good written and verbal communication ability.
Please apply by providing a Word Document copy of your CV. A cover letter will not be required at this stage.
Full job descriptions will be provided to candidates shortlisted by Prospectus.