Advice Services Director

Expiring today

27 Apr 2017
26 May 2017
Full Time
Contract Type

Advice Services Director
Salary: £30,000
Hours per week: 37.5
Type of contract: Permanent

Citizens Advice Rotherham provides free, independent, confidential, and impartial advice to clients across Rotherham & District. Operating from our town centre office, we deliver advice and information via our call centre and face to face services, as well as delivering outreach services in outlying areas. Through a combination of our staff and volunteers, we help over 6000 people a year find the best way to address the challenges they face.

A move towards recruiting and supporting more volunteers to help deliver our advice service and a desire to increase our service offer, ensuring the client experiences the best possible service, has led to the creation of this new post in our management structure.  This is an exciting opportunity for an experienced, hands-on and resourceful manager, with local Citizens Advice experience of Advice Session Supervision, to take control and shape the future of advice provision to the people of Rotherham. 

Working with the Chief Executive you will be responsible for helping the organisation develop our advice service, develop new outreaches and funded projects while implementing the board's Strategic and Operational Business Plan. The position requires an energetic, enthusiastic person with a ‘can-do’ approach to problem-solving and change management, along with excellent people management skills. The Advice Services Director will be expected to develop and manage our advice provision and lead the advice team through their own example.

If you are interested in this rewarding role, request an information pack and application form from Nick Bussey (, Chief Executive. Please not do not upload your c.v. this will not be treated as a valid application.


Closing date for applications: 5pm, Friday 26th May 2017

Interview Date – Tuesday 9th June

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