Social Prescribing Manager
Registered Charity No. 1091608
Job Title: Social Prescribing Manager
Accountable to: Head of Brightlife
Date Written: September 2016
To lead and implement the Social Prescribing function of the Brightlife project, which aims to reduce social isolation for older people in three areas of Cheshire West and Chester (Winsford, Malpas and specific areas of Chester). To provide a high quality, trusted social prescribing service that strengthens the links between communities, health services, social care services, the Voluntary and Community Sector and commissioners. The post holder will work closely with the rest of the Brightlife team and will be integral to the success of the overall project.
1. Line management of a team of (currently three) Social Prescribing Coordinators based in the targeted localities including:
• Performance management
• Support and supervision
• Guidance and support on managing relationships with partners and service users
• Support to develop operational links with local partners and stakeholders
• Guidance and support in delivering social prescribing within the remit of the Brightlife project
• Ensuring service cover during absences
2. Lead planning and delivery of the social prescribing test and learn project across the three targeted localities within Cheshire West and Chester working with health, social care and voluntary and community sector partners:
• Co-design with older people non-medical interventions that reduce social isolation
• Implement, with the project team and working groups, the social prescribing offer e.g. relevant activities to support older people to develop enduring social connections
• Implement, deliver and review social prescribing activities for older people to access at a community level
• Adopt and utilise Brightlife’s ‘test and learn’ approach for the social prescribing areas and for activities developed
• Work with health, social care and voluntary sector teams and services to develop a ‘team around the person’ approach to supporting isolated older people
3. Further develop community hubs for older people to navigate systems and gain access to information, advice, services and activities.
4. To support colleagues in the strategic development of community roles that support effective social prescribing, e.g. gathering evidence and intelligence that will inform befriending, transport links, facilitating community conversations, etc ensuring that older people are involved in the co-design and co-production of these.
5. Build on the Brightlife work to date to deliver and further develop flexible and financially sustainable social prescribing models.
6. To ensure the continuous asset mapping of provision for the social prescribing test areas ensuring the information is recorded on the ‘ALISS’ database.
7. Make links with other local strategies and plans e.g. CCGs and the Local Authority to ensure strategic alignment.
8. Manage relationships and agreements with key partners to ensure effective operational referral pathways and to avoid duplication.
9. Take responsibility for meeting targets and deadlines and ensuring compliance with funding requirements for the social prescribing activity.
10. Support local and national evaluation processes to inform models of the future.
11. To develop strong relationships with communities and partners to maximise opportunities for older people (e.g. Brightlife partnership, Brightlife Alliance, Brightlife working groups, mental health teams, GPs, self-referrers and community groups).
12. Deliver direct social prescribing interventions to individual service users by providing cover for team members and in order to meet service demand.
13. To participate in Brightlife marketing and community activities.
14. To work as part of an integrated Brightlife management team to ensure delivery of all aspects of the Brightlife project.
Equality & Diversity Policy
Undertake all duties with due regard to Age UK Cheshire’s Equality and Diversity policy.
Over the term of the project it is anticipated that job duties and responsibilities will evolve and flexibility will be required of all the Brightlife team to meet these developments.
1. Positively promote Brightlife and its services to the general public and partners.
2. To attend training courses as required.
3. To support and participate in fundraising activities for Age UK Cheshire.
4. To undertake such other duties as may be required which are consistent with the duties and responsibilities of the post.
5. Act at all times to protect the organisation from any risk of wrong doing or loss of reputation.
Social Prescribing Manager
• Knowledge and experience of working with factors that affect ageing populations and the associated health issues linked to social isolation
• Experience of line management of staff and/or volunteers
• The ability to innovate and create new concepts of delivery
• Knowledge of existing and future health and social care systems at a local and regional level
• Experience in public engagement and involvement, including preparing innovative presentations and leading stakeholder events
• Experience of partnership working with key referrers, including mental health teams, GPs and self-referrers
• Excellent verbal and written communication skills with the drive and ability to create rapport with others
• Experience of monitoring and evaluation, including both outcomes and outputs
• Experience of connecting with hard-to-reach communities
• Ability to work as part of a team and to provide both collective and specific support to colleagues
• Ability to work to tight deadlines / self-motivated with the ability to set and manage priorities
• IT literate with an awareness, ability and willingness to adopt, support and utilise digital tools
• Extremely numerate, with the ability to interpret data and statistics
• Experience of working within health, social care or the voluntary sector
• Ability to travel freely for work purposes
• Good local knowledge of Cheshire West and Chester
• Experience of line managing community-based staff
• Qualification relating to the post: e.g. health/social care/counselling, etc.
• Qualification relating to management
• Knowledge of the English Longitudinal Study of Ageing (ELSA) and the dimensions of isolation
• Experience of service and/or project development
• Experience of Asset Based Community Development tools
• Knowledge of how organisations and systems respond to the challenges and opportunities in relation to an ageing population
Attitude & Behaviours:
• Possess the drive to ensure that work is defined and accomplished with a high degree of assurance that quality, health, safety, environmental, regulatory and Company procedural requirements are met
• Possess the desire, intention and ability to persuade, influence and inspire confidence
• The desire and ability to understand other people
• Ability to adapt to a variety of situations or to various individuals or groups including the ability to understand different perspectives on an issue, and to consequently adapt strategies
• Commitment to valuing diversity, reducing inequality and ensuring all people are treated with dignity and respect
• An understanding of and empathy with the needs of older people
AGE UK CHESHIRE
SOCIAL PRESCRIBING MANAGER – SUPPLEMENTARY INFORMATION
Brightlife is about change, challenging the negative perceptions and assumptions about growing old and focussing on the positive role older people play in their communities. It will create a social movement using a clear and recognisable brand reaching out to the diversity of older people in Cheshire West and Chester. 4,850 older people aged 50 and over will feel less socially isolated by the end of this five year project.
Older people, their families, friends and carers are central to the development of Brightlife. They will co-design and co-produce the services to ensure that they meet actual needs rather than perceived needs, aligning and building on personal, social and community assets. Their involvement, participation and engagement through the project’s life will be integral to its success. A diverse partnership will support and manage this, with Age UK Cheshire as the lead partner, cutting across all aspects of our local communities, bringing together the public, voluntary, community, faith and private sectors to work collectively to provide a person-centred and holistic approach to reducing social isolation.
Brightlife will ensure that older people are at the centre of developments, whilst enabling communities and organisations to develop new initiatives, responsive to local needs and preferences.
Brightlife consists of two themes – delivery of activities that support the reduction of social isolation and support cultural change and influence; and social prescribing. These are both underpinned with a strong brand, marketing and communications strategy and robust evaluation to evidence the outcomes.
The Social Prescribing Manager will join the Brightlife team and be responsible for Brightlife’s innovative approach to implementing and developing social prescribing. You will also ensure close working with partners in target areas to develop processes and procedures that will ensure integration with local transformation of health and care services and in the process help to support people in later life to make changes to their lives for the better.
Location: Hartford Central Office with travel across Cheshire West and Chester.
Hours: Full time, 36.25 hours per week. Occasional evening or weekend work to support organisational promotional events or service delivery will be required.
Salary: £29,833 per annum
Travel: The nature of the job will require travel and candidates must be able to meet this requirement. Travelling expenses will be paid for travel incurred in the course of duty (mileage paid at Inland Revenue dispensation rate – currently 45p per mile).
Holiday Entitlement: Five weeks leave p.a. (excluding Bank Holidays) rising after 5 years continuous service by one day per year (pro rata) to a maximum of 6 weeks leave after 10 years.
Contract: All new staff are subject to a six month probationary period. Four weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.
Funding: This role is funded by the Big Lottery Fund until March 2020.
Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.
Health Care: After the 6 month probationary period staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.
Childcare Vouchers: After the 6 month probationary period staff will have the option to make use of the Age UK Cheshire Childcare Voucher scheme (available to eligible staff whilst in receipt of salary).
Criminal Disclosure: The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.
Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.
Applications must be made on an Age UK Cheshire application form to be received no later than 5:00 pm on Friday 4th November 2016
First Interview Date: Wednesday 16th November
Second Interview Date: Thursday 24th November