Head of Operations
The newly-created Head of Operations role has been established to help drive the implementation of the new three-year strategy for Amref Health Africa, Africa’s leading health NGO.
This is a senior post, reporting to and working closely with the CEO and managing a staff team incorporating finance and administration and the institutional grants management team, who are the primary points of contact with our headquarters and country offices in Africa.
The Head of Operations will lead the effective internal management of the organisation and the day-to-day relationship between the Amref UK office and Amref’s international offices, particularly in Africa.
We are looking for an experienced and effective management professional with senior-level experience of strategic planning, target setting and monitoring and high quality delivery in a team environment. You will have a strong understanding of finance and regulation and proven ability to provide leadership on the development and monitoring of organisational budgets and work plans. A key part of the role will be to establish and manage effective systems, processes and procedures across teams and you will need to be able to develop and use strong metrics and KPIs to monitor and drive performance in a target-focussed environment. Beyond the UK office, you will be our primary operational lead in our relationships across the Amref international organisation, including our Headquarters in Nairobi, country offices across Africa and national offices in 10 countries in Europe and North America, so strong communications skills and an ability to form effective working relationships remotely are essential.
This is a great opportunity to make a difference and work in a growing, ambitious organisation with a powerful track record of improving access to healthcare for marginalised people across Africa.
You will be responsible for developing Amref Health Africa UK’s operations to support the UK office’s growing role within the leading health NGO in Africa, ensuring excellence both in our UK operations and across our partnerships within Amref internationally to deliver effective, value for money and lasting health change. You will lead the effective internal management of the organisation and the day-to-day relationship between the Amref UK office and Amref’s international offices, particularly in Africa. Your line management portfolio will include the institutional grants team, the GSK Global Account Manager and an administrative assistant and your wider remit includes financial and administrative oversight. You will be a key part of the senior leadership team and will work closely with the CEO to develop and deliver the new UK strategy. You will also work with the Head of Finance and her team to develop and manage the organisational budget. You will be responsible for the ICT strategy and its implementation; Health and Safety, Risk Management, Legal and Regulatory matters, KPIs and quality standards. You will also act as Company Secretary, service Board meetings and attend sub-committees.
Amref Health Africa is one of the world’s leading health development organisations. With headquarters in Nairobi and country offices across the African continent, we are dedicated to working for a better health future for Africa. Amref in the UK supports the strategic goals of the organisation. We are a small, growing and ambitious team encompassing Fundraising, Communications, Programmes and Management and Administration.
The ideal candidate’s skills and experience will include:
- Senior-level experience of strategic planning, target setting and monitoring and high quality delivery in a team environment
- A strong understanding of finance and regulation
- Proven ability to provide leadership on the development and monitoring of organisational budgets and work plans
- Proven ability to develop and use strong metrics and KPIs to monitor and drive performance in a target-focussed environment
- Proven ability to establish and manage effective systems, processes and procedures across teams, particularly regarding finance and administration and grant development and management
- Cultural sensitivity and an ability to work effectively and collaboratively with colleagues across an international organisation
- Strong communication and negotiation skills
- Good IT skills, particularly in Excel, Word and Powerpoint and QuickBooks or similar accounting software
This is a great opportunity to progress your senior management career in an ambitious and growing team as part of Africa’s largest health development NGO.
Please apply with a CV and covering letter of no more than two pages, describing why you wish to join us and clearly outlining what you would bring to the role relating your skills, experience and knowledge to the person specification.
Closing Date: 9am Monday 31st October 2016
Interviews are scheduled for the weeks of 7th and 14th November.
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