Implementation and Improvement Team Leader

£23,149 plus £2,112 London Allowance (if applicable)
07 Oct 2016
19 Oct 2016
Part Time
Contract Type

Citizens Advice provides free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

Implementation and Improvement Team Leader
£23,149 plus £2,112 London Allowance (if applicable)
21.75 hours per week
Fixed term maternity cover for 12 months
Job Ref: 16\178

You will lead a team to ensure the successful pilot, implementation and improvement of service to clients in accordance with agreed contractual, grant and/or membership requirements. In this exciting new initiative you will be part of a friendly and dynamic team driving the implementation of new multi-channel services through the network of Local Citizen Advice across England and Wales.

For more information and to apply, please visit our website via the link.

Closing Date: 19th October 2016
Interview Date: 25th October 2016

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.