Team Leader (Court Services) - Norwich

Norwich, Norfolk
£23,000 per annum pro rata
06 Oct 2016
19 Oct 2016
Full Time
Contract Type

Team Leader (Court Services) - Norwich

Citizens Advice provides free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

£23,000 per annum pro rata
Full Time

Job Ref: 16\179

Our trained volunteers provide practical and emotional support and information to defence and prosecution witnesses. We are looking for someone with an excellent understanding of the voluntary sector and experience in managing volunteers. 

The Team Leader is responsible for the delivery of the Witness Service within the court environment, through the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

This role is also responsible for developing and maintaining local key stakeholder relationships with a view to enhancing partnership working, maintaining and enhancing service delivery standards and effectiveness.

We are seeking candidates with the ability to develop and motivate volunteers and/ or staff, and with experience of building effective relationships and creating partnerships with key organisations and other stakeholders.

For more information and to apply please visit our website

Closing date: 19th October 2016

Interview dates: 25th October 2016

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under represented in our workforce.