Supporter Service Centre Officer (Maternity Cover) - MS Charity

NW London
£24,579 - £28,163 (Band D, level 1)
21 Sep 2016
07 Oct 2016
Full Time
Contract Type

This is an exciting opportunity to join and be part of a newly established Supporter Engagement Team and would ideally suit individuals who are currently working in the customer service industry and are motivated and committed to providing excellent levels of service.

This is a very exciting time to join this charity. They are one year into a new strategy, which is rooted in what people affected by MS have told them is important and it gives them a clear and determined focus. They have big aspirations and they need to attract brilliant new people to help them achieve their ambitious goals.

Position: Supporter Service Centre Officer (Maternity cover) 
Location: NW London 
Salary: Band D, level 1 (£24,579 - £28,163)
Job Type: Full-time, Maternity Cover
Reference: SKSSCO087
Department: Supporter Engagement

This charity puts people affected by MS at the centre of everything they do, and it’s this commitment that unites them across the UK. This charity’s vision is a world free from the effects of MS. Their ultimate goal is to find a cure, but until then, they will do all that they can to enable people with MS to live life, knowing that they do not have to face MS alone.

As a Supporter Service Centre officer, you will have experience of working in a customer care delivery environment where you will have dealt with communications via letter, telephone, email and via social media. You will also need experience of making outbound relationship building telephone calls. As a member of the Supporter Engagement department you will ensure that they offer the best possible service to their supporters and internal customers in order to build strong and long lasting relationships.

You will be joining the organisation at an exciting stage of its development and this is a fantastic opportunity to be part of a supportive and friendly team.

The charity offers 27 days annual leave (excluding bank holidays), a 35 hour working week, travel loan and various other benefits such as supported developmental opportunities.

Closing date: Friday 7 October 2016 09:00 am 
Interview date: Wednesday 19 October 2016


To find out more information and apply for this position, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website.

This charity is committed to promoting diversity.

No agencies please.