Head of Carers Services

Barnet (City/Town), London (Greater)
16 Sep 2016
16 Oct 2016
Full Time
Contract Type

A challenging and exciting opportunity has arisen for an experienced Operations Manager within a high performing charity in North London

This key position sits within the Senior Management Team and the successful post holder will head a comprehensive and quality-led service for Adult and Young Carers. You will be responsible for managing a team of new and established Carer/Young Carer Support Officers, ensuring that:

  • performance and quality targets are achieved;
  • commissioners, stakeholders and partners are regularly updated;
  • processes and systems are continually developed and monitored; and
  • awareness of Carer’s rights are raised within the community.

You will possess both excellent written and verbal communication skills, have strong interpersonal qualities, and be able to demonstrate a strategic mindset with outstanding organisational skills. Together with an insatiable drive to succeed you will coach, support and lead your team to meet deadlines and targets offering an exemplary service to our Carers and service users.

At least 2 years’ experience of successfully leading a front line service is essential. An awareness and understanding of carers’ issues and experience within the voluntary sector is desirable. Use of a car for business purposes is highly desirable.

There are an estimated 33,000 people in the London Borough of Barnet caring for a family member, friend or neighbour; 1,000 are under the age of 18.

Barnet Carers Centre provides information, advice and support for people caring for a family member, friend or neighbour who is ill, disabled, and frail through ageing or for other reasons is unable to manage independently. We also provide homecare services for people with their own care needs.

For an application pack, please contact admin@barnetcarers.org

Barnet Carers Centre, Global House, 303 Ballards Lane, London N12 8NP

Tel:  020 8343 9698

Closing date for applications: Thursday 29th September 2016

Interviews for shortlisted candidates: Wednesday 5th October 2016

Company Registration No: 3151878

Charity Registration No: 1057539

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