Campaigns Officer – Retention
Are you passionate about making a real difference? Have you experience of direct marketing? If yes you could be part of the team at ActionAid UK. We are a major international NGO that is working alongside communities to create long-term positive change for poor and excluded people.
As Campaigns Officer – Retention you will be part of the team developing and retaining individual supporters who are vital to funding our work. This will involve delivering supporter focused communications and new donor welcome journeys to donors through mail, telephone, email and SMS as well as other emerging channels.
Working with more experienced colleagues you will help implement our retention strategy by taking responsibility for executing campaigns across a range of media. You will ensure bestdirect marketing practice and quality work as well as guarantee projects are produced on time, on budget, in the most appropriate way for supporters. You will also monitor impact, share learning and use knowledge gained to maximise the effectiveness of our work.
With experience in direct marketing you must have been involved in project managing campaigns across a variety of channels. You will have worked in a similar environment where the focus is on engaging customers or supporters and gained knowledge of segmentation and targeting. An effective communicator, you are highly organised and are comfortable handling multiple projects. Important too will be the desire to make a difference and the commitment to deliver excellence.