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Service Manager (Retail/ Community / Food) – Nationwide Vacancies
WRVS is an age positive national charity founded over 70 years ago. At a local community level we deliver personal and practical support, making a difference to the lives of 100,000 older people every month. The Service Manager will be responsible for either coordinating a range of community based WRVS services or the day to day management of a busy retail unit / coffee shop working closely with their Locality Manager to improve the reach of WRVS services to more older people. The Service Manager will lead a team of WRVS volunteers and staff, ensuring that services are delivered in line with WRVS brand values: Personal, Practical, Professional and Positive.
Retail / Catering
Serving patients, staff and visitors in a WRVS Café or Shop, the role will involve a wide range of duties including opening / closing the unit, serving customers, receiving, lifting and sorting deliveries of stock, financial procedures, managing volunteers and other duties which ensure high standards of customer care.
The Service Manager will be running the day to day management of the Community Services which incorporates community transport, good neighbours and meals on wheels operations. In addition you will oversee and support other small community projects within the area. You will need a flexible approach, have excellent management capabilities and as the post requires a high level of interaction with the community, an interest in community development is essential.
We have vacancies in the following locations:
Leicester - Retail
Newcastle Upon Tyne/Sunderland - Community
Kirklees/Leeds - Retail & Community
Alysbury - Retail
Woking/Epsom/Cambridge/Waverly - Retail & Food
London - Retail
Poole/Bournmouth/Cornwall - Retail
Winchester - Food
Cardiff/Powys - Retail & Community
Banbury - Community
Staffordshire/Stoke on Trent - Community
Inverclyde/Renfrewshire - Community
Thanet/Eastbourne - Community
Stirling/Falkirk - Community
Herts/Essex - Retail
Fort Agustus/Invesness - Community
If you are interested in applying for this role you will need to be able to demonstrate a proven track record in service user or volunteer engagement and an ability to communicate with and influence people. You will be computer literate.
Please refer to the role profile which can be found on our website for detailed information regarding the job content www.wrvs.org.uk/jobs
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