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Our client is a leading Charity based on the South Coast who are currently looking to recruit a Public Engagement Manager to lead, motivate and develop a high performing team of staff and volunteers to deliver a first class visitor and shopper experience at their operational buildings and facilities.
An exciting and varied role, you will work alongside the Marketing Team to deliver a portfolio of visitor engagement opportunities and improve the excellent customer service. You will manage the retail strategy and targets through a network of shops, volunteers and staff along with project managing the delivery of innovative ideas in order to optimise their buildings in a sustainable way. In addition to this, you will negotiate, agree and deliver significant income and expenditure targets and performance indicators, including legal compliance. You will also be responsible for managing 2 members of staff.
We are looking for someone with the following skills -
*Experience in the management and delivery of significant income and expenditure budgets
*Experience of visitor attraction management - this will include visitor flow, capacity planning and commercial planning
*Knowledge of retail operations and customer service experience is essential
*Strong background of managing and delivering projects to deadlines
The role would suit someone who would enjoy travelling to the Charity's different locations across the UK.
Interested applicants should send their CV in the first instance.