This job has now expired
Donor Development Manager £29,057 – £34,419 per annum depending on experience
37.5 hours per week
Do you want to work for a dynamic local charity where you can make a real difference?
Saint Francis Hospice is an independent charity leading the way in palliative care and serves around one million people living in Havering, Barking & Dagenham, Redbridge, Brentwood and West Essex. Our expertise covers many life limiting illnesses including cancer, Motor Neurone Disease, heart disease and respiratory illness. Patient choice is at the heart of everything we do. We’re all about enabling people to truly live with dignity. How and where we do that varies according to a person’s needs and preferences. It’s a complex operation requiring a range of joined up services. Last year we supported over 4,000 people and helped 1,405 new referrals. Our holistic approach to palliative care makes Saint Francis unique and as a vital local service we rely on support from our community to continue our work. All our services are provided free of charge to patients and their families. This year we need to raise £7.7 million.
In this tough economic climate we are looking for someone with strong analytical skills to take ownership of the donor journey and direct responsibility for implementing a program to maximise supporter value and engagement. You will be educated to degree level and an excellent communicator at all levels.
In the last 2 years we have introduced giving through Direct Debit and grown this to 3,000 supporters. We have also launched a lottery in the last 12 months and grown this to more than 4,000 players. As well as developing and executing a plan to increase supporters (new and existing) giving in a regular way through Direct Debit you will also be responsible for retaining existing supporters who already give by Direct Debit.
Although it is not a requirement for this post knowledge of SQL code would be an advantage.
The right candidate will have experience of
- data segmentation and analysis
- managing data, processes and systems to drive planning and development
- maximising potential income from existing donors and converting cash givers to regular givers
- growing a supporter base using a variety of donor recruitment methods
- a successful demonstrable track record of managing donor journeys in a direct marketing environment preferably for a charity
- an understanding of other areas of fundraising such as events and in memory giving.
Closing date 5th July 2012
Interview date 19th July 2012